Privacy Policy

PRIVACY POLICY Last updated: 01 March 2026 This Privacy Policy explains how Kundalini Paradise Yoga School (“Kundalini Paradise”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you visit https://www.kundaliniparadise.com (the “Website”), contact us, subscribe to our newsletter, or participate in our classes, retreats, and trainings (online or in person). We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). By using our Website and services, you agree to the practices described in this Privacy Policy. 1. Data Controller The controller responsible for processing your personal data is: Kundalini Paradise Yoga School Geneva, Switzerland Email: [email protected] If you have any questions about this Privacy Policy or about data protection, you can contact us using the email address above. 2. What Data We Collect We may collect and process the following categories of personal data. 2.1 Data you provide directly Contact forms and enquiries When you contact us via our website, email, or social media, we may collect: First name and last name Email address Any information you include in your message Discovery calls and bookings When you book a discovery call (for example through scheduling tools such as Calendly) or register for a class, retreat, or training, we may collect: First name and last name Email address and/or phone number Preferred language Date and time of the call or program Information you voluntarily share about your experience, goals, or expectations Newsletter subscriptions When you subscribe to our newsletter, we collect: Email address Name (if provided) Confirmation of consent to receive marketing emails Payments and invoicing When you purchase a class package, retreat, teacher training, or online program, we (or our payment service providers) may collect: Name and billing details Email address Transaction information (for example transaction ID or payment confirmation) Purchase history Full payment details are processed directly by our payment providers and are not stored by Kundalini Paradise. 2.2 Data collected automatically When you visit our Website, certain information may be collected automatically by your browser or device, such as: IP address Date and time of access Pages visited Device type and operating system Browser type and version Referring website This information may be collected through cookies or similar technologies (see Section 6). 2.3 Sensitive data During yoga classes, retreats, or teacher trainings, you may voluntarily share information related to your health (for example injuries, pregnancy, or medical conditions) so that we can adapt practices and ensure your safety. Such information is treated with special care and is processed only: With your consent For the purpose of adapting classes to your needs You are not required to provide health information. You may request deletion or modification of this data at any time. 3. Purposes and Legal Bases for Processing We process your personal data for the following purposes. Communication and customer support To respond to enquiries and messages To organise discovery calls and provide information about our services Legal basis: Legitimate interest in responding to enquiries Pre-contractual or contractual obligations Provision of services To manage registrations for classes, retreats, and teacher trainings To provide course materials and updates To manage attendance records and certificates Legal basis: Performance of a contract Legal obligations (for example accounting or tax requirements) Newsletter and marketing communication To send updates, offers, and educational content related to yoga classes, retreats, and trainings. Legal basis: Your consent. You may unsubscribe at any time by clicking the unsubscribe link in our emails. Website operation and improvement To ensure the Website operates securely and efficiently To analyse usage and improve user experience. Legal basis: Legitimate interest in maintaining and improving our services. Compliance and legal protection To comply with legal obligations and prevent misuse, fraud, or security incidents. 4. Sharing of Personal Data We do not sell personal data. We may share personal data with trusted service providers that help us operate our business, including: Website hosting providers Email marketing platforms Scheduling tools (such as Calendly) Payment providers Video conferencing platforms (such as Zoom) Course or learning platforms These providers process data only on our behalf and according to our instructions. Personal data may also be shared with authorities or professional advisors where required by law. 5. International Data Transfers Some service providers we use may be located outside Switzerland or the European Economic Area. Where this occurs, we ensure that appropriate safeguards are in place, such as: Countries recognised as providing adequate protection Standard contractual clauses or equivalent legal safeguards. 6. Cookies and Similar Technologies Our Website may use cookies and similar technologies to: Enable essential website functions Improve performance and security Collect aggregated statistics about website usage. Cookies are small text files stored on your device. You can manage cookie settings through your browser. If non-essential cookies are used, we will request your consent through a cookie banner where required. 7. Data Retention We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy. Typical retention periods include: Enquiries and contact data – as long as needed to respond and maintain records Customer and booking data – for the duration of the relationship and legal retention periods Newsletter data – until you unsubscribe Health information – only for the duration of the class or program. When personal data is no longer needed, it will be deleted or anonymised. 8. Data Security We implement appropriate technical and organisational measures to protect personal data, including: Secure hosting Encrypted website connections (HTTPS) Access restrictions Regular system updates. Despite these measures, no system can guarantee absolute security. 9. Your Rights Under applicable data protection laws, you may have the following rights: Right of access Right to correction of inaccurate data Right to deletion of personal data Right to restrict processing Right to data portability Right to object to processing Right to withdraw consent at any time. To exercise these rights, contact us at: [email protected] You also have the right to lodge a complaint with a data protection authority. Switzerland: Federal Data Protection and Information Commissioner (FDPIC) EU/EEA: Your local supervisory authority. 10. Children Our services are intended for adults. We do not knowingly collect personal data from children without parental consent. If you believe a child has provided personal data without consent, please contact us so that we can remove the information. 11. External Links Our Website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies. 12. Changes to This Policy We may update this Privacy Policy from time to time. The date at the top of this page indicates the most recent update. 13. Contact If you have questions regarding this Privacy Policy or how your data is handled, please contact: Kundalini Paradise Yoga School Geneva, Switzerland [email protected]